Sign Up, Enrollment, and Insurance Assistance

Sign up to Receive Care

Sign up for care. Everyone is welcome, regardless of ability to pay. Get help with Medi-Cal, Healthy San Francisco, and more.

Sign Up, Enrollment, and Insurance Assistance

Patient Access Enrollment Department

Hours

Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
Closed 11:30am – 1:00pm

You are our Priority

We’re here to help you with eligibility and enrollment for Medi-Cal, Covered CA, Healthy San Francisco, and other insurance programs. Make a telephone appointment with one of our enrollment specialists to get the care you need.

The SF Health Network

What is the SF Health Network?

A Citywide System for Health

The San Francisco Health Network is a community of top-rated clinics, hospitals and programs that connects San Franciscans to quality health care. You can use Zuckerberg San Francisco General if you are a patient at any of the SF Health Network clinics.

Here, and in the Community

You can also use Zuckerberg San Francisco General if you receive primary care at any of the community clinics that are not part of the SF Health Network.
Eligibility & Enrollment

Sign Up for Healthy San Francisco

Available to All San Franciscans

Healthy San Francisco is a program designed to make health care services available and affordable to uninsured San Francisco residents. It is available to all San Francisco residents regardless of immigration status, employment status or preexisting conditions. Patient Access Enrollment staff can also help you learn if you qualify for Medi-Cal or insurance under health reform.

Call 628-206-7800 to make an appointment with our enrollment site.

Have These Documents Ready During Your Eligibility Appointment

We’ll need a copy of one of each of the following documents in each category to check your eligibility.

Picture Identification

  • Driver’s License
  • Consular ID
  • Permanent Resident
  • Passport

 

 

 

 

Proof of San Francisco Residency (most recent)

  • Driver’s License
  • Consular ID
  • Permanent Resident ID
  • Passport
  • Rental Agreement
  • Utility Bill
  • Tax Bill
  • Bank Statement

Household Income (most recent)

  • Current Pay Stub
  • Current 1040 Tax Return
  • Signed Statement from Employer
  • Rental Income Receipts
  • Unemployment Benefits Statement
  • Veteran’s Statement
  • Worker Compensation Statement
  • Copy of Award Letter
  • Profit and Loss Statement for Self-Employment

Where You Can Get Help

County Adult Assistance Programs (CAAP)
1440 Harrison St
Mon – Fri 8am – 5pm
415-863-9892
Visit Website

San Francisco Human Services Agency
1235 Mission St
Mon – Fri 8am – 5pm
415-558-1000
Visit Website

Financial Counselors in the Patient Financial Assistance Department are here to help you apply for our Charity Care and Discount Payment financial assistance programs that can help you pay your bill. Contact the Patient Financial Assistance Department for more information and to apply. Call 628-206-3275 or send a message through your MyChart patient portal.

Financial Counselor – Patient Financial Services Eligibility Department
628-206-3275
Monday – Friday
8:00 a.m. – 11:30 a.m. and 1:00 p.m. – 5:00 p.m.
Or send a message through your MyChart patient portal

Get More Information

San Francisco Human Services Agency
1235 Mission Street
415-558-1001 or 877-366-3076
Visit Website

Mission
3120 Mission St
415-401-4800

Civic Center
801 Turk St
415-749-7577

Southeast
1800 Oakdale Ave
415-970-7762

Chinatown
601 Jackson Street
415-677-7500
Visit Website

Social Security Administration
1098 Valencia St
800-772-1213
Mon, Tue, Thu, Fri 9am – 3pm
Wed 9am – 12pm
Closed on federal holidays
Visit Website

Employment Development Department
745 Franklin Street
800-300-5617
Visit Website

The California Victim Compensation Program (CalVCP) can help pay bills and expenses that result from certain violent crimes.
415-553-9044
www.CALVCP.ca.gov
Visit Website

Get a copy of your health records.

Ask for a copy of your medical records online, by mail, or by appointment.

Visit Website