We’re Here to Help. Call 628-206-8000
A heat advisory is in effect for San Francisco. For more information and resources, please visit sf72.org.
If you’re new to Zuckerberg San Francisco General, start here. We’ll do our best to point you in the right direction.
We give top medical care in a caring place. We serve all San Franciscans, no matter their ability to pay.
You can learn how to get here, find your way around, and get the help and support you need.
We provide world-class care for the people of San Francisco, regardless of ability to pay or immigration status.
The visitation guidelines below apply to all visitors including and not limited to: City and County of SF, UCSF, and first responder / emergency personnel, volunteers, and students.
We are here to serve you in ways that go beyond medical treatment. Our team is taking special precautions to keep you and your loved one safe while at ZSFG.
To keep everyone safe, masking is strongly encouraged for all patients and visitors. Masks are required for staff providing care to patients. These restrictions can change depending on the health and wellness needs of our community.
Thank you for complying with our visitor requirements.
Masking Required
Masking Strongly Encouraged but Optional
Masking Optional
All visitors will need to check in at the lobby and present a photo ID and are to self-screen before coming to the hospital. “Visitor badges” must be worn visibly white visiting.
Patients with psychosocial, intellectual, developmental, or cognitive disabilities who rely on in-person support at home for medically necessary care.
The presence of a support person is to facilitate communication and/ or provide additional information regarding the patient’s condition and/or history. The support person may accompany the patient until adequate information and support is obtained. The presence of this support person does not replace a qualified interpreter.
We understand the importance of social connections and healing. To stay connected with your loved one, we have support programs in place. For questions, call The Office of Patient Experience 628-206-5176.
If you wish to send the patient a note or a photo that can be posted in their room, we will make sure it gets to your loved one. Please send the photo or note as an email to dph-patientexperience@sfdph.org and include your contact information along with the patient’s name.
We are here for you and your loved one in these times of emotional stress. Please let a member of the healthcare team know if you and/or the patient would like a phone call from our spiritual care team.
The Cafeteria is closed to the community. Patient visitors are allowed to obtain meals though seating is not available in the cafeteria. The Cafeteria is located in our Main Building 5, 2nd Floor.
Monday – Friday
Saturday & Sunday
Closed
Call 628 206 8000 for General Information Call 911 for a Medical Emergency